Contact Us

Get in Touch

    Frequently Asked Questions

    What is BestPrices.lk

    BestPrices.lk is an online shopping website in Sri Lanka where you can buy quality products at affordable prices. We offer a wide range of items including electronics, fashion, home essentials, accessories, and more

    How can I place an order?

    Simply browse the products, add your favorite items to the cart, and proceed to checkout. Fill in your delivery details and confirm your order within minutes.

    What payment methods do you accept?

    We currently support Cash on Delivery (COD), bank transfers, Card Payment ( Visa,MAstercart), KOKO, Mintpay, Payzy and selected online payment methods for secure and convenient shopping.

    How long does delivery take?

    Delivery usually takes 1–5 working days depending on your location in Sri Lanka. Colombo and nearby areas may receive orders faster.

    Can I return or exchange a product?

    Yes. If you receive a damaged, defective, or incorrect item, you can contact our support team within the specified return period for assistance.

    How can I track my order?

    Once your order is confirmed, our team will contact you with delivery updates. Tracking details may also be shared depending on the courier service.

    Are the products on BestPrices.lk genuine?

    Yes. We aim to provide quality and reliable products from trusted suppliers to ensure customer satisfaction.

    How can I contact customer support?

    You can contact us through WhatsApp, phone call, email, or our social media pages. Our support team is ready to help with your inquiries and orders.